Last modified: April, 17th, 2017
Elphile Accessories LLC (“Elphile” or “We”) takes your privacy seriously.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.elphile.com (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII as defined below) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
AGE OF CONSENT
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect PII from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at gwen(a)elphile.com.
What information do we collect?
We collect information from you when you register on the Website, place an order, enter a contest or sweepstakes, respond to a survey or with communication such as e-mail, or participate in another Website feature.
- When ordering or registering, we ask for your name, e-mail address, billing & mailing address, phone number, credit card information and shipping address (« PII »). We use this information to fulfill our order and to communicate with you about it. You may, however, visit our Website anonymously.
- Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our Website. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect about you or that you provide to us, including any PII in the following ways:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To personalize your Website experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To understand the shopping habits of our customers to better serve them in the future
- To fulfill the orders and quickly process your transactions.
- To administer a contest, promotion, survey or other Website feature.
- To fulfill any other purpose for which you provide it.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other Website features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We would like you to have an enjoyable and secure shopping experience on the Website; therefore, protecting your PII is important to us. We use the 128-bit Secure Socket Layer (SSL) protocol to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than ELPHILE.
To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.
All transactions are processed through our gateway provider and are not stored or processed on our servers. We operate directly with Stripe.com a software Platform for the credit cards processing.
It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Do we use “cookies?”
We might. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we might use cookies to help us remember and process the items in your shopping cart. They may also be used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved services. We may also use cookies to help us compile aggregate data about Website traffic and Website interaction so that we can offer better website experiences and tools in the future.
Do we disclose the information we collect to outside parties /THIRD-PARTY SERVICES?
We will not sell, trade, or rent your information to anyone. We collects PII when you shop and register with us and uses it to inform you of new products, sample sales, or updates on our Website.
However, We may disclose aggregated information about our users without restriction.
We may furtehr disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business such as the shipping company or payment gateways and other payment transaction processors or analytics providers.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Elphile Accessories LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Elphile Accessories LLC about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Sale and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Elphile Accessories LLC, our customers, or others.
We will consider confidential any materials sent to it and will become the property of ELPHILE.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive emails already in production.
To delete all of your online account information from our database, please send an email request of same to gwen(a)elphile.com from the e mail associated with your account. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our Website. Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Website’s Terms of Sale. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Moreover, we have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked websites (including if a specific link does not work). Moreover, we are not responsible for the privacy practices of linked websites and encourage you to read their privacy statements.
Changes to our policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website without notice. If we make material changes to this policy, we will notify you in the section « Changes to our Policy » that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
This policy is effective April the 1st 2017.
Contacting Us
If there are any questions regarding questions, comments, and concerns about this privacy policy you may contact us using the information below.
ELPHILE ACCESSORIES LLC
Terms of Use
Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Website.